Politique d’expédition

Shipping Policy

1. Order Processing:
Orders are typically processed within 1-2 business days, excluding weekends and public holidays.

2. Shipping Methods:
We offer free shipping on all orders in the UK. Delivery times vary based on your location.

3. Shipping Costs:
Shipping costs are calculated at checkout based on the weight and destination of your order.

4. UK Delivery:
We currently ship within the United Kingdom. Free shipping may be available for orders over a certain amount, as specified on our website.

5. International Shipping:
We do not offer international shipping at this time.

6. Order Tracking:
At this time we are not able to provide tracking information. We are working on this, and we are sorry for any inconvenience caused.

7. Delivery Delays:
While we strive for timely delivery, unforeseen circumstances may cause delays. We appreciate your understanding.

8. Missing or Damaged Items:
Please contact us within 3 days of receipt, if your order is incomplete or if any items are damaged during shipping.

9. Delivery Address:
Ensure your shipping address is accurate. We are not responsible for packages delivered to incorrect addresses provided by the customer.

10. Contact Information:
For any shipping-related inquiries, please reach out to our customer service team at Leiajewelleryuk@gmail.com.

Last Updated: 17/02/2024